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Success Story

When an ambitious school relies on a digital partner to structure its growth

How GEERD supported HEC Rabat through a full digital transformation — from fragmented tools to a unified, scalable ecosystem covering admissions, academic operations, and strategic growth.

HEC Rabat×GEERD
948Students managed
on EasyClass
×4Exec Ed enrollment
growth in 3 years
-70%Top management
daily solicitations
10/10Support quality
rated by HEC teams
Context

An ambitious institution at a turning point

HEC Rabat is a leading private higher education institution in Morocco, known for its strong academic standards and rapid growth trajectory. In a context of accelerating demand, HEC Rabat made the strategic decision to structure its digital transformation with a long-term vision — not simply deploying tools, but building a solid foundation capable of supporting daily operations and unlocking future growth.

The real need was clear: find a trusted, hands-on partner who understood their reality and could grow alongside them — not a distant vendor selling rigid software.

Two programs, one digital backbone

PGE
Programme Grande Ecole

The flagship multi-year degree program for students entering higher education.

5 programs
EXEC
Executive Education

Professional training for working professionals looking to upskill or reskill.

9 programs
The Problems

Four fractures holding back a growing institution

01

Rigid, non-adaptive systems

Existing tools couldn’t evolve with the school’s growing needs, blocking scalability.

Before

Hyperplanning

Rigid, poorly adopted, incompatible with evolving needs. Cost: 140,000 MAD/year.

After

EasyClass

Unified academic platform — scheduling, attendance, grades, documents, payments. At less than half the cost.

02

Fragmented tool landscape

Multiple disconnected platforms (Hyperplanning, Zoom, rigid website) creating silos between departments.

Before

Zoom

Expensive, recordings not secured, manual sharing with students, no integration with academic workflows.

After

EasyClass Conferencing

Built-in video classes with proprietary recordings, auto-shared to students. 30 min saved per session.

03

Rigid, non-adaptive systems

Existing tools couldn’t evolve with the school’s growing needs, blocking scalability.

Before

Legacy Website

Outdated design undermining institutional credibility, poor SEO, no content governance.

After

Modern Institutional Website

Performance-optimized, easy content governance, AI chatbot for visitor guidance, BrightStep sync-ready.

04

Limited operational visibility

No centralized view for leadership — decisions made without real-time data.

Before

HubSpot

Generic CRM not built for higher education. Expensive, ill-suited pricing model for schools.

After

BrightStep

Purpose-built admissions CRM — full pipeline tracking, integrated payments, built-in messaging & calls.

How We Solved It

Four layers, built from the ground up — each one relieving a fracture

We didn’t just deploy tools. We built a layered digital foundation where each solution compounds on the one below it.

FoundationLive

360° Digital Consulting

Audited every tool, rationalized costs, trained every team

Full audit of existing tools and costs, process optimization, team training, custom roles & permissions per department, and continuous hands-on support with a dedicated ticket system and 48h response time.

AuditProcess DesignTrainingRoles & PermissionsChange Management
InfrastructureLive

Website Redesign

Credibility restored, SEO unlocked, content autonomy gained

Complete modernization with scalable technologies, improved SEO, full editorial autonomy for HEC teams, and seamless integration with BrightStep for admissions campaigns and program launches.

SEOScalable StackCMS AutonomyBrightStep Sync
Core PlatformLive

EasyClass — Academic Operations Hub

-70% management solicitations, 5,000+ daily actions, zero blocking incidents

The central nervous system powering HEC Rabat’s daily operations across PGE and Executive Education: student management, scheduling, attendance, grades, automatic document generation, payment tracking with Payzone, virtual classrooms, and real-time dashboards for leadership.

SchedulingAttendanceGradesPaymentsTranscriptsCertificatesVirtual ClassesDashboardsFaculty HoursAssessments
Growth EngineDeploying

BrightStep — Admissions & Enrollment

Targeting 42 campaigns and 1,000 students for 2026/2027

End-to-end digital admissions: 100% online applications, evaluation & decision workflows, integrated Payzone & E-cash payments, appointment scheduling, WhatsApp integration, and VoIP calling.

FormsEvaluationOnline PaymentE-cashRDV ModuleWhatsAppVoIP
Transformation Roadmap

Six milestones delivered — and counting

Each milestone builds on the previous one, creating a cumulative digital foundation that compounds over time.

Milestone 01Live

Digital Foundations

Cloud website & scalable infrastructure — the technical bedrock for the entire ecosystem.

scalablecloudperformance
Milestone 02Live

Executive Education Operations

Certificates & diplomas, online attendance, proctored exams, API-integrated courses for all Exec Ed tracks.

certifs autoproctoringAPI courses
Milestone 03Live

PGE Operations & Accounting

Automated transcripts, digital student cards, EasyClass + Payzone accounting sync for the Grande Ecole Program.

transcriptsEasyClassPayzone
Milestone 04Live

100% Digital Admissions

Full candidate journey: application, evaluation, decision, integrated Payzone payment. Zero paper, zero friction.

end-to-endzero paperPayzone
Milestone 05Live

Artificial Intelligence

AI-powered chatbot connected to HEC’s knowledge base, available 24/7 for students, candidates, and prospects.

24/7NLPknowledge base
Milestone 06In Progress

Alumni Platform

Graduate network: alumni directory, mentorship, events, career opportunities, and community engagement.

networkmentorshipcareers
Proof of Impact

Measurable results, real operational transformation

Not just digital adoption — a fundamental shift in how HEC Rabat operates, grows, and makes decisions.

948Students managed on EasyClass304 PGE + 644 Exec
-70%Reduction in top management daily solicitations
0Major blocking incidents over the entire year
×4Executive Education enrollment in 3 years100 → 400
-50%Payment reconciliation time
+5,000Daily actions on EasyClass
14Programs managed (5 PGE + 9 Exec)
-30 minSaved per virtual class session
+50Professors using EasyClass weekly
4h avgNon-critical incident resolution
-20%Reduction in data entry errors
10+Custom roles & permissions
≈ ½Tooling costs vs. Hyperplanning
Strategic Impact

Structured growth, powered by digital foundations

Executive Education — Enrollment Growth

2021-22
100
2023
150
2024
300
EasyClass adopted — ×2 jump
2025
400
2026 →
800 (target)
BrightStep adopted — ×2 target

Programme Grande Ecole (PGE) — Ripple Effect

Before
120
2025
300

Analysis: By streamlining Exec Ed operations, EasyClass freed up resources and stabilized revenue — enabling HEC Rabat to lower PGE tuition fees and attract more students. PGE enrollment jumped from 120 to 300: a direct ripple effect of operational efficiency.

From 100 to 800 — without losing control

Before EasyClass, HEC Rabat’s growth was outpacing its ability to manage operations. Scaling further without mastering internal processes would have meant risking quality and institutional credibility.

EasyClass broke through these ceilings. By bringing structure, automation, and visibility to daily operations, the platform enabled HEC Rabat to stabilize Executive Education, reinvest savings into making PGE more accessible, and confidently pursue ambitious enrollment targets.

The real unlock: once operational friction is eliminated, it stays eliminated. This gave leadership the confidence to scale — knowing the digital foundation could absorb growth without breaking.

EasyClass is now at the heart of our daily operations. It has relieved our teams and given us a clear vision of our activity. This foundation allows HEC Rabat to confidently approach the structuring of large-scale admissions.
HK
Hamza El KouhenChief Digital Officer, HEC Rabat
Satisfaction Scores

Rated by HEC Rabat teams themselves

10/10GEERD Support Quality
9/10BrightStep Autonomy Level
8/10EasyClass Autonomy Level
3 FTEFull-time equivalent workload saved
Would recommend GEERD to peers
FastTime to value & team adoption
A word to fellow institution leaders
Going digital is no longer optional — it’s a matter of survival. The next generation of institutions will all be digitized. If you don’t adapt, you risk being left behind. My advice: find a trusted partner, close to you, who truly understands your challenges. That’s exactly what we found with GEERD.

Hamza El KouhenChief Digital Officer, HEC Rabat

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